Sick Child Appointments

If your child is ill and needs to be seen, please call at 8 a.m. (or at the earliest possible time) so that we may schedule him or her to be seen as soon as possible for a same day appointment. If you are uncertain whether you need to have a physician look at your child, please call at 8 a.m. and talk to the nurse so that she may advise you. We will try our best to have your child seen on the same day.

Our office is open from 8 a.m. — 12 p.m. and from 1 p.m. — 5 p.m. Monday — Friday.

Emergencies

Any health care problem requiring immediate attention — if your call is a true emergency (i.e. IMMEDIATE contact with the physician on call is necessary), please state so when you call the office or answering service.

During Regular Office Hours

  • Call the office and state your emergency. you will be given instruction on what to do.

Weekend and After Hours:

  • If there is an emergency after office hours call our office at (806) 792-8922 and state the nature of your emergency. If you cannot wait for a return call, please go immediately to the emergency room at UMC or Covenant Children’s Hospital. There is a physician there 24 hours a day. The emergency room will then notify me.

Important:
Please notify the office of any changes in address or telephone numbers. Whenever leaving town, make certain that the person caring for your child has a notarized statement giving them authority to seek medical care.

Routine Problems and/or Questions

During Regular Office Hours

  • Routine calls should be made during regular office hours.
  • Calls will be returned in the order they were received by the nurses. The nurses have been specially trained to answer more questions and give approved advice. If there are problems that exceed their authorized limits, they will consult with the physician.

Weekend and After Hours:

  • Please try to limit after-hour and week-end calls to those you feel are absolutely necessary and cannot wait until regular office hours, when your child’s health records are readily available.
  • Please have a pen, paper, and your pharmacy phone number handy. Calls will be returned at regular intervals, usually within 30 minutes.

Office Visits

Keeping the a well-child well is one of the major goals of pediatrics. During well-child visits we are mainly concerned with observing growth and development, counseling, and teaching parents. Early detection of problems through screening exams, laboratory tests, and familiarizing ourselves with your families are other primary goals.

Health Maintenance Visit

During this time, your child’s physical and mental developments are evaluated. This will entail assessing your child’s medical history, physical examination, screening tests, counseling, and immunizations when required. If you need extra time, please tell the receptionist. Please call well ahead of time (two months) to schedule a check-up. If you cannot keep the appointment, please be considerate enough to cancel well in advance.

Preventive Care

We recommend the following schedule for preventive care: 2 months, 4 months, 6 months, 9 months, 12 months, 15 months, 18 months and 2 years. After this period children are seen a yearly basis.

Professional Fees

Payment is expected at the time that services are rendered. If this is not possible, our office manager will make specific financial arrangements with you prior to your office visit. For your convenience, MasterCard, Visa, and Discover are accepted. All co-payments and unmet deductibles are due at the time of service.

Contact Information

3813 22nd St., Suite E
Lubbock, TX 79410
(806) 792-8922
Public Fax: (806) 792-2314
info@alamiallaboutkids.com

Office Information

Our office is open from
8:00 am — 12:00 pm
and from
1:00 pm — 5:00 pm
Monday — Friday.

Express Clinic

Daily 5:00 pm — 7:00 pm
Only Sick Visits.
School Year Only.